Royal Caribbean Employee Sues for Hand Injury, Awarded $20.3 Million

June 5, 2018

A former employee of Royal Caribbean International who suffered a catastrophic injury in 2008 while she was working on board has been awarded $20.3 million.

In August 2008, the woman was a marketing and revenue manager on the Miami-based cruise line’s Voyager of the Seas, which was sailing from Barcelona, Spain.

While in port, the ship was conducting a routine fire safety drill in which some of the vessel’s semi-watertight doors – powerful doors that prevent water from flooding the ship – are closed. A nurse from the port who was unaware of the drill tried to open one of the doors with a handle. The woman was on the other side.

According to the lawsuit, as the nurse tried to pass through the door, she fell, and the woman attempted to help her, but when she put her hand on the handle to keep the door open, the sliding door lurched back into its recess pocket in the wall, mashing her hand into a space only big enough to fit a pencil.

The woman’s hand was sucked into the door’s pocket three more times, breaking her middle finger and her index finger. The nails on both fingers were ripped from their cuticles.

Her suit argues that Royal Caribbean was negligent in its training to staff. Crew were not trained to operate the type of door that crushed the woman’s hand, and the nurse was not told by crew at the port that a security drill was taking place.

This is not the only incident of its kind. It seems that in the three years prior to the 2008 incident, 12 Royal Caribbean crew members suffered hand injuries when the doors slid back into their pockets, according to information Royal Caribbean provided during discovery in the case.

Following the woman’s injury, Royal Caribbean referred her to a doctor in Barcelona who misdiagnosed her condition and splinted her fingers in the wrong position, further worsening the damage. For two years, the woman underwent therapy in her home of New Zealand while Royal Caribbean paid her a daily disability payment of $25, as stipulated in her employee disability insurance coverage.

The woman was later diagnosed with a chronic pain syndrome associated with a nervous system malfunction, which causes severe pain that runs into her other arm and up to her head. She also suffered from post traumatic stress disorder following the accident. She is unable to properly move the fingers on her right hand.

By 2010, Royal Caribbean discharged the woman, citing that though her job on the ship was clerical, because of her injury, she would not be able to perform the necessary safety tasks that require lifting 50 pounds.

The woman sued in 2016. As part of the lawsuit, filed in judicial court in Miami-Dade County, the woman alleged that Royal Caribbean was negligent with regard to the door, failed to provide proper medical care, discharged her for a non-performance-related reason, breached its contract with her and failed to pay her full wages.

The three-week jury trial ended on Friday with the court ordering the cruise line to pay the woman $20.3 million in damages, lost wages. and future medical expenses.

Anyone that is injured while on the job wants to peace of mind of knowing that they will have access to medical treatment without the worry of their job being at stake. You also want to know that your employer has your best interests and safety in mind. Sadly, this is not always the case, especially in more dangerous jobs, such as working aboard a cruise ship.

Cruise ship employees, even those in clerical positions on board vessels, are often exposed to dangerous work conditions, long hours, and inadequate medical care. If you are a cruise ship employee who has been injured while performing job-related duties, you are entitled to certain rights. Moreover, you could likely have a case against the cruise line for negligence, which is where our Florida Cruise Ship Injury Attorneys at Whittel & Melton can help. Our maritime lawyers have the knowledge and experience necessary to aggressively pursue injury claims against negligence cruise line employers.

For a free consultation, please call us today at 561-367-8777 or contact us online.

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